Shop Policies
Shop policies for The Crazy Bunny Lady
Last updated on Nov 03, 2020Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
All items are made to order and cannot be returned or refunded due to the nature of customization on all orders.
Cancellation *Requests* must be submitted within 6 hours of placing your order. Cancellation Requests that are placed within the 6 hour window will be reviewed and left to the discretion of the shop owner.
If you have ANY issues with your order, please contact me through Etsy Conversations/ Messenger within 3 days of receiving the item(s). I will use the recorded date & time on the tracking info from USPS for reference.
Cancellation *Requests* must be submitted within 6 hours of placing your order. Cancellation Requests that are placed within the 6 hour window will be reviewed and left to the discretion of the shop owner.
If you have ANY issues with your order, please contact me through Etsy Conversations/ Messenger within 3 days of receiving the item(s). I will use the recorded date & time on the tracking info from USPS for reference.
Shipping policies
I ship all items through USPS.
IMPORTANT:
I am not responsible for items once they are shipped. In order to receive the $100 insurance, through USPS, your items MUST be shipped Priority Mail. If you have any questions or concerns regarding shipment of your item(s) please contact me. You can ensure your items are shipped Priority Mail and include the USPS insurance for damaged or lost items by purchasing the listing "Priority Mail" along with your other item(s).
IMPORTANT:
I am not responsible for items once they are shipped. In order to receive the $100 insurance, through USPS, your items MUST be shipped Priority Mail. If you have any questions or concerns regarding shipment of your item(s) please contact me. You can ensure your items are shipped Priority Mail and include the USPS insurance for damaged or lost items by purchasing the listing "Priority Mail" along with your other item(s).